Contact
Head Office
GANGA NARAYAN SMRUTI CO-OP. HSG. SOC. LTD.,В. Р. Road, BHAYANDAR (E), THANE
Phone
+91 976-956-5060
support@shrixafashion.com
Stay in Touch
Get early access to new arrivals, special discounts, and fashion inspiration. Stay connected with Shrixa Fashion and elevate your everyday style.
+91 976-956-5060
support@shrixafashion.com
Contact Us
Have questions? Reach out and we’ll get back soon.
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FAQs
Frequently Asked Questions
How long does delivery take?
Orders are typically delivered within 3–7 business days depending on your location.
Do you offer returns or exchanges?
Yes, returns or exchanges are accepted within 24 hours of delivery for unused items with original tags and packaging. Sale items are not eligible, except for damaged or defective products. Refunds are processed within 5–7 business days after inspection. Shipping charges are non-refundable.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
How can I contact customer support?
You can contact us via our contact form or WhatsApp for quick assistance.
Why should I keep the courier barcode label intact?
Every order is shipped with a unique AWB (Air Waybill) barcode used by our courier partners for shipment tracking and verification. Please keep the courier label and barcode intact until the return/exchange period has expired to ensure smooth support and return processing.
Can I remove the shipping label after receiving my order?
We recommend keeping the original shipping label and barcode attached to the package until the return/exchange window has expired. Returns or exchanges may be delayed if shipment verification is not possible due to a missing or damaged courier label.
What if I receive a damaged or incorrect product?
Please contact us within 24 hours of delivery with clear photos of the product, packaging, and courier label. Our team will review the issue and assist you with a replacement or resolution as applicable.